09bbt Privacy Policy

09bbt ("we", "us", "platform") is committed to providing a safe and reliable online gaming environment for users in Bangladesh. This privacy policy explains how we collect, use, disclose, and protect your personal information.

This policy applies to the 09bbt website, mobile application, and all related services. By creating an account on our platform or using any of our services, you accept the terms of this policy. We may update this policy from time to time, and you will be notified of any significant changes.

09bbt may collect your information in several ways. The types of information are described below:

2.1 Information You Provide Directly

When you register an account on our platform or contact us, we may collect the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID card or passport number (if identity verification is required)
• Transaction details (information related to deposits and withdrawals)
• Communication content (conversations with the support team)

2.2 Automatically Collected Information

Some information is collected automatically while you use our platform:

• IP address and device type and operating system
• Browser type and version
• Platform activity logs (login times, gaming sessions)
• Information obtained from cookies and similar tracking technologies
• Referrer URL (where you came from before visiting our site)

2.3 Information Received from Third Parties

For identity verification or fraud prevention purposes, we may receive certain identity-related information about you from trusted third-party service providers. This information is used only for the necessary purposes.

09bbt uses your personal information for the following purposes:

3.1 Service Operations

• Creating, managing, and verifying your account
• Processing deposits and withdrawals (bKash, Nagad, Rocket, Upay)
• Providing gaming services and bonus offers
• Customer support and resolving technical issues

3.2 Security & Compliance

• Ensuring account security and preventing unauthorized access
• Detecting and preventing fraud, money laundering, and other illegal activities
• Age verification — services are provided only to those aged 21 or above
• Implementing responsible gaming policies

3.3 Service Improvement

• Improving platform performance and user experience
• Developing new games, features, and services
• Personalizing content according to user preferences

We protect all your information using SSL (Secure Socket Layer) encryption technology. Our servers follow the highest standards of data protection protocols.

Your information is stored only for as long as necessary — generally, even after an account is closed, information may be retained for a specified period to meet legal obligations. After the designated period, information is securely deleted or anonymized.

09bbt does not sell or rent your personal information to third parties. However, information may be disclosed in the following circumstances:

• With service partners: With trusted partners for payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and other necessary service operations — they are also bound to protect information to the same standards.
• For legal requirements: In response to court orders, government directives, or valid requests from law enforcement agencies.
• For fraud prevention: If financial fraud or money laundering is suspected, the relevant authorities may be notified.
• With your consent: Your explicit permission will be obtained before sharing information for any other purpose.

09bbt uses cookies and similar tracking technologies to improve platform performance and personalize your experience. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential cookies: Required for the core functionality of the platform — login sessions, security tokens, etc.
• Functional cookies: To remember your preferences and settings (language selection, interface settings).
• Analytics cookies: To monitor platform usage and improve performance.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit some features of the platform.

You have the following rights over your personal information. To exercise these rights, contact us at [email protected]:

Please note that due to certain legal obligations and security reasons, we may not be able to fulfill all deletion requests immediately.

09bbt provides services only to those aged 21 or above. We do not knowingly collect personal information from minors. If it comes to our attention that a minor has registered on our platform, that account will be closed immediately and the related information will be deleted.

If parents believe their child is using our platform, please contact [email protected] immediately.

The security of your financial transactions is our top priority. All transactions processed through bKash, Nagad, Rocket, and Upay follow the respective payment provider's own security protocols. We never ask for your mobile banking PIN or password, and if any representative asks for this information, treat it as a fraud attempt.

The minimum deposit amount at 09bbt is ৳100 and the minimum withdrawal amount is ৳800. All transaction information is stored in encrypted form and retained only for as long as necessary for audit and fraud prevention purposes.

09bbt reserves the right to update this privacy policy from time to time. If any significant changes are made, we will notify you at the email address or mobile number registered to your account, or we will display a notice on the platform.

By continuing to use the platform after a policy update, you are considered to have agreed to the revised policy. We therefore recommend visiting this page regularly.

Your information may sometimes be processed on international servers as required by our technology infrastructure. In such cases, we ensure that all parties involved follow the same high standards of data protection. No information is sent to any party that is unable to meet these standards.

If you have any questions, concerns, or complaints about this privacy policy, please contact our 24/7 support team. We are ready to assist you in both Bengali and English.